Having seen other posts here and elsewhere i can’t say i hold out much hope of a solution but if only to flag the problem yet again as this seems like a major flaw somewhere if this is happening so often?
In our case the business purchased two 1TB Ultra’s to transfer files between sites. One of these devices has failed. When connecting it to a PC (Windows 7) a disk(E:) repeatedly tried to load (once every second), very rarely succeeds (happened twice in around 100 attempts!). If the drive becomes visible then i can see but not access the files on the disk as the ‘load skip’ interrupts any action before it completes.
I can only conclude that while the dis and data are fine something has gone wrong with the WD virtual CD 0830 which as far as i understand it seems handles load/security of the storage disk.
I have tried;
- running WD utilities (“SMART status failed”)
- a different cable to no effect.
- connecting to different PCs, no effect
- clearing details from the USB hub, nothing
- changing the device policies, nada