My passport Stopped working suddenly

my passport

WDBACY5000ABK-EESN

erro.JPG

Tested on more than one pc and the does not work

plz help me

Try uninstalling the wd smartware and then restarting the computer and plug the passport in another port!

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Thank you and has experience but the problem is not resolved

Plz Any one help me

When you click on the message in first post what does it say?

Joe

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After doing updated windows  again now, any pc that does not feel my passport

Please read the following post. It is long… take your time.

http://community.wdc.com/t5/My-Passport-for-PC/How-to-eliminate-potential-problems-on-USB-Powered-Drives-and/td-p/118262