I formatted my PC (Win XP to Win 7), and was trying to install the software of My Passport Essentials SE 1T when the PC suddenly stopped working and asked for restart. I restarted the PC, but it couldn’t recognize My Passport anymore, even though the software was installed.
I tried to connect it in other PC’s (Win XP) and even in a Mac, but it isn’t working anywhere, even though it’s still running (the light is glimpsing as if it was reading, and it’s not making any beeps or other sounds).
I dropped it yesterday, from a high about 10 inches. It was off, and when I connected it to a PC (Win XP) it was working fine, as if nothing happened. It was the only fall since I have it.
If anyone knows what happened and/or what should I do know, I’ll be really thankful.