Hi, I work in a school environment and we have recently updated a department with some new machines, and one teacher has a My Passport drive that is not being recognised on these machines.
I have updated the SES drivers for the Passport on these PCs, updated USB controller drivers on the PC however it still doesn’t get recognised. I can see that it momentarily is assigned a drive letter by Disk Management, but it disappears not long afterwards.
The PC is running Windows 10 Education, and I should mention the drive works perfectly well in all other hardware around the school.
Can anyone help!
Thanks,
Michael
