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My Passport Not showing as connected

Hi,

I emailed support back on 28th July, but have not received an email reply. Case Ref: [Deleted - Trancer] :cry:

The drive appears to have been corrupted as it appears to have ejected itself and will not re connect.  I have tried it on another machine and it does the same.

It fails to appear in the WD utilities program as well.

I have created an RMA, but this does not show me where to send the drive in the UK and also the return address is not shown in full.

Any help ?

Cheers

Mike

Hi Mavrick69, please note that this is not the typical or intended experience with support. Someone from support will be contacting you shortly. Please check your private messages. 

Support for Western Digital Hard Drives | Western Digital

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