My Passport Not Readable

WD External Drives External Drives for Mac
1

I recently got my passport and have yet to use it. I’ve formatted it and downloaded the software but now when I plug it into my computer there is a message that says it isn’t readable. Help!

2

Hi kkos,

You should refer below mentioned KBA to reformat drive in MacOS Extended Journaled File Format.

Note: It’s data destructive process and can’t be retrieve after format.