Hello, my WD Elements Portable external HD fallen one time, I can access the files but i had the feeling it will be dead so i started copying my files but the issues that it takes ages to copy few files then some times get me error messages and the HD get hot. Any suggestions would be highly appreciated
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Hi @samirm73,
Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask
Im also facing the same issue with my WD External Hard disk
