My Passport Essential SE 1 TB

1- Starting WD smart ware opens the screen “home” with one screen table (normally are 2 ) 

2- Can not start the “backup” or “retrieve”

3- Can start the  "settings


Please your help

P.S… The help can be in Hebrew

if the backup and retrieve options are grey out, that means that the hard drive is not being detected by the computer or the software… please check your connections and check if the drive is being recognize by the computer…


הצלחתי לבצע גיבוי.


Google Translation:

Thank you
I managed to make a backup.