I bought the 500GB My passport essential a year back. It has been working very fine.
Last week when I inserted the HD in the computer it did not recognize. I tried with different computers/ laptops. Still the problem exists.
I tried the Device manager access could not find the device in the my computer/right click/ manage.
I know I still have warranty, but unfortunately, I do not have the back of the data. So, I need this to work.
Any better suggestions please!!