My Passport drive not appear

WD External Drives WD Portable Drives
1

hi everyone

I have a problem with my passport drive 1TB , it was working fine but the problem started when I scaning my passport by Kaspersky Internet Security. While scaning the drive I disconnect the computer power cable by mistake :frowning:

when I started the computer agian the drive can not show up in my computer. I tried many times by connecting and disconnecting it via USB BUT doesn’t work.

NOTE: When I open the disk management it’s showing up and the par is blue and black. Also I tried to change the letter but I can not change it.

these are the pic. might be helpful to you to know my problem.

thats it , I hope you can help me there is alot of important files on it :frowning:

thank you guys

2

What do you see in device manager? If you connect the drive into another computer what happens?

3

It probably got corrupt when you removed the cable. TestDisk  http://www.cgsecurity.org/wiki/TestDisk might reapir it. Also some data recovery software may be needed. Look at post 5 there are some data recovery programs listed there  http://community.wdc.com/t5/My-Passport-for-PC/Western-Digital-External-Hard-Drive-my-files-lost/td-p/243020
Joe