My passport did not open or mount on any machine

WD External Drives My Passport Wireless
1

Hello

I have wd passport from about 3 years , I backup all my files on it and do not have any other copies, the last time I used it from about 7 months , two days ago I tried to open it, but it is not opening in any machine, I tried it on macbook, ubuntu, windows, it is not mounted on macbook or ubuntu , I tried to run first aid in mackbook, but it does not open, any help please ?

2

Hi @a.elsayed2010 ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

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