Re: WD My Passport 500GB, P/N WDBKXH5000ABK-03
Drive spins-up, then immediately shuts down and has a noticeable click.
Computer cannot recognize/read the USB 3.0 device.
WD Support can do an exact replacement of the defective unit, but cannot replace the suspected printed circuit board. What are my Data Recovery options ??
WD Support told me that the two Printed Circuit Boards can be swapped and I would need instructions on how that is done correctly. Any HELP would be appreciated ASAP.
I did find this visual on how to remove the plastic case: