My passport could not mount after upgrading mac to 10.9 Maverick

WD External Drives External Drives for Mac
1

Hi there, i have a 2TB WDBY8L0020BBK-01.

perviously i can work and mount fine until i update my macbook pro with Maverick.

it cannot be mounted on the mac and i try disk utility and i can find it but could not repair nor verify it.

i also try to update it with the new driver on WD support, still not working

i also try it on my other laptop window 7 - it mounted fine, not issue.

please help to resolve the issue with Mac maverick

Thanks

W

2

Wall77,

If you have already performed a firmware update, then I would recommend changing the supplied USB 3.0 cable with a Micro USB 2.0 cable for testing purposes in order to confirm or discard a driver issue with Apple Mac OSX 10.9.

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