My Passport backup software error message

Hi
I am trying to download WD passport backup software and for some reason I am getting error message ’ A COM + application with the same id already exists. (0 ). I did uninstall the previous downloads and I did not find anything in the Registry to do with WD backup. Can some one help me in this regard Please.
MS

Hello, mysore

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support