We have a user who has a WD My Passport external HDD, we have just upgraded to Windows 10 and we’re having problems running the WD Drive Unlock software. Windows UAC is prompting for a username and password with local administrator credentials.
Is there anyway to allow this user to unlock her drive without giving her the local admin password?
Thanks
Hello DaleLTU,
If the computer is asking for the admin password whenever you are connecting the drive , it would be best to contact Microsoft in order to disable the UAC.
Refer the link provided below for more information on WD Security Auto Unlock feature.
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