My passport 500GB bricked/blocked or whatever

WD External Drives WD Portable Drives
1

Hi everybody,

I bought my HDDlike 2 years ago and it worked like a charm since this summer.
I used it on my laptop which was plugged with the charger but no batterie. As I were in India and the electricity system there is not so reliable, I had to face a black-out, but a really quick one. I plugged the battery back into my laptop and since this moment my Passport refuses to work :frowning:

The computer detects it, I can see it when I use the secure unplug assistant " Passport 070A" but it doesnt appear in the Computer window. I canā€™t access it by any way. I tried to erase it with the windows management tool. but it says that the drive is in read-only access. I tried with WD Smartware. It recognises the drive and shows a small locker icon on it saying ā€œthe drive is lockedā€. When I click on it, it asks me if I want to erase, I click yes, it seems to work but nothing change in realityā€¦ I tried with the quick formater too but it says ā€œfailureā€ā€¦ I donā€™t know what to doā€¦

A last thing, I canā€™t remember setting up any password when I plugged the drive for the first time and it never asked me to enter oneā€¦ but in the Smartware window, its said that there has been too many attemptsā€¦ strange.

If anyone could help me, that would be awesome ! I know that I certainly wont recover my datas but I would appreciate that my little Passport comes back from its ashes!Ā 

Thank you per advance

Max

2

if the drive is under warranty just replace it

the unit seems to have a partition issue

You can also attempt to update the firmware

Try a different computer and see if able to erase with Smartware

3

SAME behavior here i formatted it and no luck neither. i dont know if this is your same problem but mine is detected as 2047,3GB O.o And maybe after a sucessful reformat i could use some recovery software out there ANY LIGHTS SINCE THIS HAPPENED?

4

Well you can try recovering the files prior to reformatting

where is the drive detected, device manager or disk management?