My passport 1tb won't show my folders/files!

I’m having a major problem with my WD My Passport 1TB external hard drive. I keep on trying to open it using a windows 8 OS laptop and it won’t show my folders/files. When I check the properties of the said hard drive it shows that I already used 45GB space on it. How can I resolved this problem? Please help!!! :slight_smile:

If you can see the Passport from the Computer window, the folders might be hidden. Follow the steps from the link below to see if that helps.