My Passport 1TB not deducting in Win7 Laptop

edvamo143 · November 24, 2012, 1:27pm

Hello,

My hard disk is not getting deducted.

When i connect to my laptop sound comes from my laptop. (Usual sound when any external device is connected)
In the notification area USB symbol with green tick is seen, which means a hardware has been connected.
But when i launch “My Computer”, Drive folder is not seen.

Kindly provide a solution. ASAP

Joe_S · November 24, 2012, 3:57pm

Does the drive show in Disk Management and does it have a letter and is it online?

Joe

edvamo143 · November 25, 2012, 9:50am

In Disk management, Drive gets displayed like the following.

Disk 1

Unknown

Not Initialized

For your reference, kindly see the screenshot below(highlighted in red)

edvamo143 · November 25, 2012, 9:58am

Also i tried to initialize Disk 1. But error message got displayed - “The request could not be performed because of an I/O device error”

Please find below the two screenshots below for reference, it would really help me if you provide a solution.

Awaiing for your reply…