I backed up all my photos and when I try to access them, they do not load. Show the names and the typical windows picture but not the actual picture. I recopied and pasted and then I see them. But once I close and open again, they revert back to the windows icon instead of the photo. Will not open in any programs.
Hi @KAB,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
