My My Book Essential is not showing up in my computer

I recently delted a very large Norton backup file from the drive and have been trying to clean it up, but when I turned on the computer the other day the WD drive spins up, clicks about 3  times then stops but the light stays on.  I have no access to it on my computer.  I’d like to get the files off if possible.  I have tried different power cords and USB cords, but nothing changes.

If the hard drive is clicking you probably need to contact a data recovery company to recover your files.

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