My Mac doesn't "see" mycloudex2ultra, help please!

Help - I store many of my photographs on my home server. Lately I have had trouble accessing them on my desktop. I can see them on the website. I’m not very tech savvy. I saw a post about turning off Time Machine. I did that and still no connection from my computer to the cloud. Would love some advice. Thank you.

Hello lucasd2do,

Have you changed any settings on your mac system recently?

You can try to map the shares of your my cloud device from the below link to access your photos:

https://support.wdc.com/knowledgebase/answer.aspx?ID=2686