My home cloud offline

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1

My, MyCloudHome has been offline for some days. Tech support is very poor. Can´t get it back on again, rebooting didn’t do it, reset to factory settings didn´t do it. Bad choice I made, Wd. Switching to Synology.

2

Hello,

Please refer to the following KBA article: My Cloud Home: Offline and LED Solid White After 60 Second Reset or System Erase