My Home Cloud loses sync on Mac

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi everyone. Here’s the thing: In the office we have 3 Macbooks syncronized with one WD My Cloud Home (6TB), all of them does lost syncronization frecuently and when that happens, the WD creates a new folder and start uploading everything like the first time.

Also we have a Windows Laptop which never fails.

For example:

Folder name; Test
When sync fails it creates a new folder on the WD like: Test 1 and then test 2, test 3…

  • All the Macs are with the latest software from Apple and WD Discovery.
  • The syncronized folder its on desktop.
  • The WD never turns off.

What can i do to solve this problem? its pretty annoying.

1 Like
2

Hi,

You could refer to the following link: My Cloud Home: Desktop Sync Content Not Syncing or Appear on the Destination

3

But why that happens? The Macs loses sync without doing anthing. And happens very often.

4

Still the same problem… And this happens after the last update of MacOS… Before the update the Macbooks never had problems.

Please give me any idea of what can i do.

When i sync a folder it doesnt work after 3 days and creates a new folder with the name: Example (1)

1 Like
5

I have checked this link out but it does not give a solution as to why the sync stops on a regular basis. I am having to switch off ‘sync’ for OneDrive and then switch it back on to get the sync going again.
Any new solutions would be great please.