I have successfully updated my cloud to OS 5 and logged in to it, it seems good. but after a reboot, it never works again, it can’t be accessed from anywhere, network, local IP to admin, or web login, nothing comes out.
Opened a ticket Reference #: 211014-003817
this is not good.
Please advise.
@pavan.pulijala
Have you looked at the User Manual and performed a reset using the pin (Reset button) on back of the device? See Appendix C: Troubleshooting, page 90.
My Cloud Personal Storage User Manual (wdc.com)
OS5 User Manual.
My Cloud OS 5 Online User Manual (wdc.com)
I did follow these steps, but nothing is working, and I am very much disappointed still shows offline
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