WD Community

My Cloud server crash with HDD Seagate 2 TB

Every time I connect my 2 TB Segate HDD to the USB port of my My Cloud 3TB, the server crashes and I cannot mount the seagate drive on my Imac.

Does anybody have experienced such issue and can give me a solution?

Are you referring to the media server only, or actual access to the entire root of the NAS?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.