After updating to My Cloud OS5, my device (EX2 Ultra 8TB) is still rebuilding the indexes (after more than 24 hours of uninterrupted disks activity). Has anyone experiencing the same issue? (I actually have apx 1.6TB of media files). Sergio

I had to disable Mobile and Web Access to all shared root folders and create new shares only for the subfolder I really need access too. This is a very painful and time consuming activity.

I dont understand why they don‘t have an option to share to the cloud without the thumbnail generation. I suggested this to wd before but so far was ignored. I think disabling the thumbnails would save a lot of pain. It seems to me that wd thinks all anyone does with this device is save their photo…

It’s also playing havoc with the Plex app - has no difficulty with the films - when it does finally realise that I want in and not out - but Plex is doing one of the following: Doesn’t let me in at all; When it does let me in, it won’t even start to shuffle my music - just starts turning for turni…

I’m using Plex with no issues, I have all Media files on an external USB drive connected to the EX2 Ultra and no web share. After updating to MyCloud OS 5 i had to reinstall Plex and apply the latest update, but it was a straight forward action.

PR4100 here, 30+ hours now, temps up to 35, Why is there no indicator as to what percent of indexing is complete. hmm just a thought Regards

They’ve all dropped back to 32 which is normal for my system. phew. Regards.

I believe WD have totally lost focus on what matters and what not. A NAS with a primary purpose of data backups should give high priority to this topic and forget about the rest. Instead, they are pushing pointless and useless features which doesn’t bring any added value but headache moments and w…

agree! What WD is doing now looks like they are trying to turn some old Model NAS to something like Media Center Server or Online Album. I think they’d better solve this problem in a later update, otherwise I should not consider WD NAS anymore.

[image] scb99: I dont understand why they don‘t have an option to share to the cloud without the thumbnail generation. I suggested this to wd before but so far was ignored. I think disabling the thumbnails would save a lot of pain. It seems to me that wd thinks all anyone does with this device …

My Cloud OS5 - Indexing taking forever

Internal Drives WD Gold

ysquare October 30, 2020, 2:11pm 17

Photography is my hobby. I am using HOME-NAS to store and backup my photos. So I have at least more than 40,000 photos on hand, .jpg, .psd, or .raw.

To be honest, I don’t need a thumbnail at all. I just want my photos to stay safe and I can reach them anywhere (of course with internet). But I don’t have an option to turn the thumbnail off.

So now it seems that indexing would not stop, and My Cloud mobile app doesn’t work totally.

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