My 3TB My Clouad has been working fine for ages now, never had any issues at all and been very happy. This morning I came to access it after it was working fine the night before but its not working anymore, It seems to be stuck on a white/light yellow solid light.
I tryed pluging it into a different post on my router, nothing changed, I tryed a different Ethernet cable, nothing changed. I tryed pressing the reset button for 4 seconds, that didn’t work so I unpluged it and pressed the reset button while I pluged in the unit and held the reset button for 40 seconds but that didn’t work either. The unit does not feel hot to the touch and has been in the same location, not dropped or banged at anytime either.
I’m at a loss as to whats happened, I don’t access the drives UI often and let it do its own thing in the background, I did recently (a few weks ago) update the software via the control panel, that went fine too, no errors.
I can’t loose the data on the drive so unpluged it now to prevent any further issues but need to know what to do to get the unit working again or atleast to save the data on the hard drive. Is it possible to remove the drive and put it in a WD Diskless My Cloud EX2 Ultra or even something like a D-Link ShareCenter 2 Bay Cloud Network Storage Enclosure? Or does someone know how to get the unit working again, do I need to reflash it?
Any help would be great