My Cloud moved to new router, not recognized by mobile app

My Cloud OS 5 Personal & Network Attached Storage My Cloud
1

I recently installed a new router on my home network, which caused all my IP’s to move from the 10.0.0.x range to the 192.168.1.x range. I have successfully brought up my My Cloud NAS on the new network and I can it just fine from my linux laptop on IP 192.168.1.130 (prior IP was 10.0.0.130). I have the NAS set to static IP. Unfortunately, the My Cloud app on my mobile phone can no longer “see” the NAS and I assume it’s due to the IP change. I’ve uninstalled/re-installed the app on my phone but that didn’t help at all. Anyone have an idea as to how I can reconnect to the NAS from my phone?

Thanks in advance for any help!

2

@padamstx
Does your phone show on the list of devices connected to your router?

3

Yes, the NAS and phone are connected to the same network.

Edit: i know that’s not precisely what you asked. I’ll check when i get back home :slight_smile:

4

More than likely, the WD servers need a bit to “find” the NAS at the new network address. This might take a few hours. . .

The phone, I believe, is dealing with WD external servers regardless of the network the phone is operating on.