My cloud mirror backup to my cloud mirror

Hello,

I bought 2 my cloud mirrors ( 4tb and 8tb), everthing is working fine. The only problem is that i can’t backupto the other my cloud. One is at my home and the other is at my parents home. when i am trying to create an external backup, i getthe option: Nas server or my cloud, i choose the my cloud option, then i have to login at the wd my cloud account, when i fill in the account of my parrents it says that it cannot connect ? With the same account i can connect from my home with the wd windows app the my cloud at my parents home. What am i doing wrong? i hope you understand me cause my english isn’t 100%.

Hello,

Make sure that you are fallowing the steps correctly as described on the user manual.

Please see page 74, 75 and 76 for detailed instructions.

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705122.pdf

Are you setting it up to any specific share or to the public folder?