Why the My Cloud OS3 status is not updated ?
Anyone heard anymore updates? We still canât get in!
try to clean your cache
We have been able to get in remotely today, from all our second office machines and mobile devices.
Still the same here, canât get in to view files. Can get in as admin but says firmware is up to date.
How are you all doing with the troubleshooting. Iâm now getting this. I followed the instructions but no change.
This is 2 Days now ⊠and they will not update the server status page do they think we are idiotsâŠI am lucky that i can use team viewer to access my drives when this Shi**y service is down.
48hrs in and still no fix?
I spoke to support who suggested a System Reset. We did that yesterday and no I canât even get in to the MyCloud SetUP. Need this resolved ASAP!
Itâs not working again (it worked for a while), no support number in Italy, Iâm totally going to move to another service!
Here is the support number for Italy according the WDâs website.
Italy : 00800-27549338
Same here, I was about to reset my deviceâŠThey should update the server status page.
This was me a couple of days ago. Bennor assisted me with some instructions. [quote=âJoeRandyTX, post:4, topic:248113â]
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MyCloud.com is working on my end.
If you havenât done so already turn off Cloud Access/Remote Access in the My Cloud Dashboard > Settings. Wait a few minutes. Then re-enable the option and wait for it to indicate itâs connected. Or try changing the setting for Cloud Access to Manual and use alternate ports (like 8080 and 4443) then port forward those ports through the router firewall to the My Cloud.
liked this
same issue in KSA
72hrs in and still no fix and no update in relation to the progress of the issue. 
This is getting ridiculous - we havenât had access all week!
This is unacceptable, we just had the Service Unavailable error since last Friday and now this error for the last 48 hours. Weâre coming up on a full week of 30+ employees being unable to access files that they need to in the field. This is not the first time this has happened either. There was a similar situation a couple of months ago. If WD doesnât get their act together we are finding another service, we canât rely on this.
