With the My Cloud connected to the local router/gateway, does the router or gatway’s administration page indicate the My Cloud obtaining an IP address? Can you reach the My Cloud Dashboard using the My Cloud IP address?
If you remove the My Cloud’s internal hard drive and use a powered USB to SATA adapter, docking station or spare SATA port on one’s computer, one can access the hard drive contents (assuming it is functioning) on Windows using Linux boot disk/flash drive or using third party Linux drivers. Various past discussions of how to do so can be found using the site’s search feature (top right). One such example:
If you can access the drive you can attempt to reload the My Cloud operating system to the drive or one can try running Linux disk utilities to find and fix any drive/partition errors. Various discussions on how to “unbrick” a My Cloud hard drive can be found using the forum search feature. One can find some of the files and directions used for the user Fox_exe method of unbrick at the following links.
https://wd.hides.su/fox_exe/WDMyCloud-Gen1/:
First gen single bay My Cloud v4.x firmware/PN# ends with “-00”
https://wd.hides.su/fox_exe/WDMyCloud-Gen1/Replace%20HDD%20-%20English.txt
original_v03.04.01-230.tar.gz: https://wd.hides.su/fox_exe/WDMyCloud-Gen1/Backups/original_v03.04.01-230.tar.gz
original_v04.01.02-417.tar.gz: https://wd.hides.su/fox_exe/WDMyCloud-Gen1/Backups/original_v04.01.02-417.tar.gz
If one can access the My Cloud data partition (EXT4) one can backup their files/data to another location before attempting to “unbrick” the My Cloud hard drive.
