My Cloud Iphone 6 will not sync

Hello. My and my wife has a my cloud where we sync all the photos taken with our iPhones. Has had it for 2 years. Everything is fine with heres. Mine, not so much, havent worked for 2 months, 17.08.17 to be exact. I go to the app and to activity, auto backup : waiting. And nothing happens. Can anyone help me?

Hi snowfla0047,

Have you tried to uninstall and re-install the My Cloud app?

Hello. Yes, i have the latest update on iPhone and My cloud app. I found out something yesterday, i changed the location of storage, then it started, after a while ut stopped again, and now i stand “in progress” Nothing is happening…