My cloud home

hello im having troubles finding external hard drives on my cloud home
i connect my usb stick drives and no problem it immediately pops up but when i connect my Seagate Backup Plus nothing happens and the same when i connect my Toshiba USB 3.0 Hard Drive what could this posibly be ? because puting files on the my cloud via ethernet is pure death

Hi Einar,

You can have a look on below article in this concern:

https://support.wdc.com/knowledgebase/answer.aspx?ID=19288