Hello, last few day 30 September 2021 at malaysia time, my cloud home it offline mode. and 1 October 2021m WD admin it solve that issue. But why my partner storage it gone, because i use this devise with two person email. i just but 2 month ago for 16TB. Please solve this issue because data it important…
Hi @syawal,
We experienced an issue with our service that brought your My Cloud Home or ibi device offline. We understand that your data is important to you, and the content on your device is not at risk from this outage.
The issue has been addressed with an update that is now available. The update will install automatically within a few hours, or you may speed up the process by power cycling the unit once.
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