My Cloud Home Offline for days

Hi,

My Cloud Home is Offline and the device is slowly blinking for several days.

I already change the ethernet connection with the router and the problem persists.

I’m not able to do nothing, I lost the connection to the server in my Plex Account.

1 Like

Hi,

You could refer to the following link: What Does a Blinking Front LED Mean for WD My Cloud Home?

Hi,

Problem solved :slight_smile:

The problem was with my Internet provider more precisely with their router.
The router one day was not able to get a valid IP address using any Ethernet cable or port.

After the company replace the router I was finally able to access My Cloud Home.

Best regards,
Rafael Abreu

Happy to see that your problem have been solved ?