My cloud Home is offline

My cloud home was working fine for couple of months, suddenly the device went offline, and the connection status is failed and the device have solid blue light.

IP address is not static, using DHCP, the time and date is correct.

I tried to perform 40s reset but the issue did not resolve.

Please help

1 Like

Hi Abdulmoaz,

Did you follow the steps provided in below article in this concern?

That’s a My Cloud and not a My Cloud Home

Hi Guys,

Do you have any solution for above issue? I am struggling with similar issue on my cloud home.
Thoughts? Cheers.