I realized that my cloud home duo backup only had video backed up since may.
After that no video were saved.
I use 3 Android devices. All updated to app latest version.
Has anyone ever experienced something like that?
No videos are saved made with the camera or video that I download.
Hi @Gabecnc,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
