I just noticed that my “almost” new Cloud Home is dead, not working at all, not even switching it to a different power source. One week ago was working just fine, I don’t use it everyday but I got the iPhone app and the auto update so I know when the app and the HD itself is updating.
Is there a way to know if it’s dead? What the warranty covers? Where I can contact Customer Support?
BTW I live in Mexico. Thanks!
Click “Warranty and Returns”
Thank you. When I check the Warranty Status it says “Out of Region”. I bought it in the US and I live in Mexico, for WD, US, Mexico and Canada are The Americas so warranty should apply. What can I do? Or I just have to buy another one?
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