I have My Cloud with firmware v04.05.00-353. It is mentioned that OS 5 Firmware Availability is Not Available. Is that mean that I cannot upgrade to OS5? I cannot find any link to upgrade it to OS5 (please CMIIW). What will happend to my device then if I cannot upgrade it to OS5? Can I access all my file inside?
Use your device on your network.
Correct. You cannot update or upgrade a first gen v4.x single bay My Cloud to OS5. You also cannot update to OS3 v2.x firmware that is a requirement to update to OS5 v5.x firmware.
Yes you will be able to continue accessing your files through your local network. WD has indicated that remote access utilizing WD’s servers is being terminated next April. This means they are terminating the OS3 MyCloud.com web portal and any mobile app that uses the WD servers for OS3 access. Local network access using your computer’s file manager program (Windows File Manager/Mac Finder) or mobile file manager app will not be affected and will continue to operate for local network access. If one needs remote access after the April shutdown one will have to setup their own methods of access like VPN or the insecure FTP option.
WD has posted the following link with more information:
OS3 End of Service - Support for your My Cloud and WD Cloud device is changing
Q: Will my device stop working if I can’t upgrade to My Cloud OS 5? Will I lose access to my data?
A: Once the services have been shut down, you will still be able to access the device on a local network. However, access through the My Cloud OS 3 mobile app or web app will not be possible. Email notifications also won’t be delivered. Devices that have auto-update enabled will receive a final firmware update to disable remote access and outbound traffic to cloud services. Then, support will end and you’ll have to use the local network to access the device.
Thanks for the answer. At least, I still able to access my drive locally.
Cela signifie aussi que ces appareils ne sont plus utilisables à distance…C’est bien dommage, mes lecteurs n’ont que 2 ans