My Cloud Firmware 04.05.00-327 (05/08/2018) Discussion

[Bennor]

@Lasher

Now it’s possible I am having networking issues and there’s nothing wrong with the unit, however, everything else on my network is working fine. I have even swapped ports, cables and plugged the unit directly into the available network sockets on the modem.

One suggestion if you haven’t done it already, assign a static IP address to the My Cloud through the router’s administration screen.

Also while the My Cloud is showing a blue LED access the My Cloud Dashboard and review the Alert Notifications to see if the My Cloud is indicating a specific problem like loss of network signal.

As a troubleshooting step try putting a switch between the router and the My Cloud.

[Lasher]

Does anyone know what port I’m connecting on? Windows 10 SSH defaults to port 22 and that does not work (“Connection refused”).

Also, I have the device runnning now and the light is white, but I can still ping it by IP Address and network name (although I cannot browse to it).

Thanks!