My Cloud EX2

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I need to unplug the My cloud drive when working at home as the unit interferes with my cell phone. When I plug the storage device back, the system does not automatically back up files I worked on today.
Two questions:
Is there a way to stop the interference of hte signal so that I am able to use the phone with out unplugging the WD My CLoud EX2.

How do I set up an automatic back up… This is totally new to me and Im not super literate with the computer…

2

Unless faulty it shouldn’t significantly affect mobile (cell) phones, even if you have a pretty weak signal. It wouldn’t get through FCC and other approvals otherwise. Mine doesn’t and I have a rubbish mobile signal due to the steel structure of the building I live in. If faulty the problem could either be in the EX2 itself or the plug in (“wall-wart”) power supply.

When you “unplug” it, and the interference stops or reduces, are you unplugging the plug-in PSU from the mains or are you just pulling the power lead out of the back of the main unit?