I really just want to vent some steam that has been percolating for far too long now.
I have had the most frustrating time with the WD My Cloud Ex2 Ultra.
Usually you will find me over researching products, especially tech stuff. It is obvious I did not investigate this device enough before purchasing. I am kicking myself for not talking the Best Buy clerk into taking it back when I returned a hard drive I mistakenly bought for it.
It is one of if not the most frustrating experiences with tech devices I have ever had. It is marketed like its a toaster and is confusing, clunky, brutally unsafe and more. I’m actually fairly tech savvy but this device so far is terrible.
While after countless hours I have managed to get it working to some degree, the overall lack of ease of use is highly frustrating especially when it is marketed as a plug and play device.
So currently the problem I am facing is, I can’t login to the device!!! I can login to the admin panel, but when I click the Network folder it wont let me login. I’m the ■■■■ admin, what is this things problem?
There are no other connections, nobody else is connected to the thing. Do I have to turn off every other device in the vicinity and reboot my computer every ■■■■ time I want to access my files?
So I create a user and they login and then when I do I get booted and cant log back in and I’m the admin. How does that make any sense?
Every flipping day there are login issues. I want out of this device ASAP!!! What a waste of money.
I don’t really want to turn all passwords off, turn on old compromised sharing settings and more just to transfer some fricking files that are best secure and encrypted!!!
What a piece of ■■■■, a pile of junk and garbage. Who do I have to con now to take it off my hands at not too much of a loss, because I assure you, the only way WD is able to move this product is by conning people.
This device ■■■■■.
Don’t buy it.
