My Cloud Drive can't be reach

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
#1

for the past two days, my Cloud Drive OS 4 can’t be reached.

#2

Hi @ybenya,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask