My Cloud doesn´t work

my cloud does not work I bought it a week ago.
I unplugged because It had no activity and it has not been turned on again.
Any subject please?

Please check the LED status after applying power to the unit.
If it goes directly to Solid White and does not go through the boot up phase…

Thank you for your email.

The problem is that it does not turn on.

I changed the point of charge without any changes, doesn´t swich on

Libre de virus.

I have personal dates and photos inside.

I can´t get back this product in these conditions

It doesn´t work

It doesn´t swich on

I bought it in amazon

If you have a magnificant idea?

How is the problem?

Thank you in advance


Libre de virus.