My Cloud desconectado

Hola, el dispositivo durante todo el día de hoy me dice sin conexion. Tengo internet, cambié el cable y todo sigue igual. ¿Qué puedo hacer?

Please accept our sincere apologies for the inconvenience caused to you, Please be informed that the issue has been resolved from our end. However, if you are facing any issues with login we recommend you open a support ticket (