I have the Android app for My Cloud running on my Samsung Galaxy S5 just fine - any time a picture is taken and I’m on Wifi the picture(s) are backed up nicely. I’ve now added the app to my wife’s HTC One M8 (Android version). I’ve gone ahead and connected it to my My Cloud device via our Wifi, but for some reason no pictures from her phone are backed up to my My Cloud device. I’ve gone ahead and deleted/re-added the device, uninstalled and re-installed the app - all with no luck.
Any ideas or help would be greatly appreciated!