I had a heck of a time getting mycloud to recognize my local network. This issue did not allow me to invite individuals to share my device. I use a MacBook as my computer. I discovered that the Mac, by default, had the ip address hidden from view. The mycloud site stated that I was not connected to my LAN as a result.
I’m not an IT expert, so I’m certain that there are holes in my description of the issue.
Hi @elmac
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
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