I am only using windows network share to access My Cloud. Recently, I upgraded My Cloud firmware to the latest and tried to install newly supported WD Sync software, but it could not find My Cloud drive. The I tried to install other WD apps (WD Discovery, WD SmartShare), neither of them can discover the MyCloud drive in my home LAN. I also tried to turn off windows firewall, same issue.
However I still can access the drive from Web UI and windows explorer network drive mappings. Can anyone know what the problem cause is? How to fix it?
update: I am using windows 8.1 pro, without any antivirus programs