My Cloud accessible but cannot be discovered by WD software'

My Cloud OS 3 Personal & Network Attached Storage My Cloud
3

What operating system are you using? Windows 10? If so people are experiencing issues with Windows 10, especially after upgrading to Windows 10 from prior versions of Windows. See the following thread for potential solutions to My Cloud access problems while using Windows 10.

https://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576