My Cloud 6TB disconnecting as soon as I transfer files

Brand new My Cloud, it works fine and my computer sees it and can connect and everything.

But as soon as I transfer files, no files transfers, and it just starts connecting and disconnecting over and over again.

Any advice?

I have had a lot off trouble with Mycloud and I had to run a quick sistem factory restoreretet deleting all information.
Since then the device is rumnning ok.

I guess some kind of corrupted file was there and the device was running always some kind of indexation…


Thanks – I actually already did a factory restore. Same problems persist.