I am trying to reset my administrator password as I have forgotten the original one I used. Currently unable to do this and wonder if there is anyone who can make a suggestion to help please?
Hello,
You can try resetting the unit using the physical button on the back of the unit. You can do a 4 seconds reset and this will reset the passwords on the unit back to factory defaults.
See page 173 of the user manual about resetting.
There is a note from Western Digital that the 4 seconds is wrong and it needs to be reset for 20 seconds to restore the user and password to “admin”.
